Thursday, September 26, 2013

The GPS Advantage


 
 
        For airport shuttle transportation operations, GPS [global positioning satellite] offers the potential to increase efficiency and provide convenience for customers. Indeed, GPS systems can translate into better service and more cost-effective transportation solutions. We are excited to announce that Rocket Parking has installed new fleet tracking GPS systems in all of our shuttle busses. Take a look at some of the advantages to shuttles with GPS systems:

·         Efficient. GPS systems allow drivers to review current route times for traffic and accidents. The GPS system will automatically reroute drivers around the traffic in order to get customers to their destination in a time efficient manner.

·         Improve productivity. All drivers will now be accounted for, making it easier for managers to see where they are and when they will return to pick up customers.

·         Reduce fuel costs. By optimizing routes and reducing idle driving, GPS systems aid in reducing fuel costs.

·         Advance response time. If the GPS notifies drivers that a route will take longer than normal, they will be able to respond with speed and efficiency. This proactive approach will reduce potential customer wait time.

·         Safety. If a shuttle breaks down or gets in an accident, Rocket Parking is able to see precisely where it is located in order to send assistance as quickly as possible.

 

 

 

 

 

 

 

Friday, September 13, 2013

Customer Service: Free of Charge, Numerous Rewareds


        It is important to remember that unbelievable customer service is 100% free of charge to your business, yet the rewards are immeasurable. If people find employees who interact with customers to be rude, condescending or uninterested in their work, they will take their business elsewhere the next time around and leave your company with a bad taste in their mouths and a poor impression of your business.

        One of the most significant aspects of customer service in the parking industry is the importance of shuttle drivers. Shuttle drivers are often the first people customers encounter upon arrival at your company and the last employees to bid them farewell at the airport. It costs nothing to greet customers with a warm smile and make them feel wanted and cared for while assisting with their luggage. Furthermore, nothing is more tedious than a silent five minute shuttle ride to the airport that feels like ten hours. Shuttle drivers must remember to make small talk with people to break the ice and leave the customer more relaxed.

        Indeed, Rocket Parking Parking strives to achieve excellent customer service by giving clients a memorable parking experience.

 

Thursday, August 29, 2013

Travel Secret: Where to Find Outlets in the Airport


We have all been there; those moments at the airport when your phone or computer battery dies and you still have a 3 hour wait just to board your flight. Even worse, outlets have become one of the most difficult things to find in an airport! Follow these easy travel tips to locate some secret outlets that are hidden in the void that is the busy Busch Intercontinental Houston Airport:

·         Surprise! Sometimes power outlets are hidden under a group of pay phones! Since almost everyone has a cell phone these days, hit up these hidden gems and charge your technology in peace.

·         Watch out for the maintenance workers. Their vacuums/carpet cleaners etc. have to be plugged in somewhere! Follow the power cord to find out!

·         Find an airport bar. Yes, the kind with liquor since the “work stations” will most likely be overrun with other travelers. Ask the bartender if there is an outlet you can use. He/she will usually oblige.

·         If you need to get a quick charge on your phone but do not have a lot of time, restrooms, especially women’s, usually have outlets near the counter. This short charging time will at least give you a boost until you can find a more convenient place.

·         Finally, if all else fails, try and remember to pack a small power strip in your personal item carry on. If there are only a few outlets you can plug in the power strip and people will be able to share.

Monday, August 12, 2013

Booking Direct is Better!




Chances are you have heard about seemingly convenient websites such as airportparking.com. What could be better than having a website that weeds through all your different options for travel and parking and then comes back with the best results? Turns out, there are more downsides to third party sellers than you may think. Read on to find out a few reasons why you may want to consider booking directly from the airline/parking lot itself.

Ø  Direct Booking does not cost you anything upfront. Unlike purchasing from a third party vendor where oftentimes you must pay upfront, booking directly lets you reserve a spot at no cost to you and then pay later!

Ø  No deposit fee. Booking with a middle-man agency will often require a deposit that will NOT be refunded if you cancel your reservation or just don’t show up. If you book direct, you are not required to pay a deposit and serve no penalty for not showing up.

Ø  You can lose your receipt. When you book direct your information is automatically entered into the host companies systems. You can easily be looked up and are not required to bring a receipt. If you lose your receipt when using a third party booking agency, you will likely lose your deposit as well as the right to the cheaper price you paid online.

Ø  No service fee. By booking direct, you save money by avoiding service and handling fees.

Do yourself a favor and save money today by booking direct with Rocket Parking 

Monday, July 29, 2013

Where NOT to Park Your Car


It's vacation time! Or maybe a business trip has you traveling out of Houston Inter-Continental Airport. During the rush of preparing for a trip, people often forget where they are going to park their car while they are away, a crucial aspect of travel! Here are some things to remember when deciding where to park your car while you are away.  

·         Do not park your vehicle on a bunch of dirt or over a puddle of water. This way, you don’t have to worry about getting soil all over yourself and your luggage when exiting the car! Additionally, if it rains and the dirt becomes soggy, you will also have to worry about the exterior condition of your vehicle.

·         Gravel seems like a happy medium but there are downsides to it as well. It is not safe or convenient for customers, and travelers would have to worry about trying to maneuver heavy luggage and belongings across a gravel dirt parking lot. This causes wear and tear on the vehicle and the customer.

·         Parking close to trees can be very dangerous and the only advantage is shade. Disadvantages include returning to your car and finding it covered with leaves, or even worse, tree branches. Trees and bushes also make it easier for wildlife to find their way near your car.

Whenever you are in the Houston Inter-Continental area and need a place to park your vehicle, Rocket Parking is the place to park. We provide a great parking experience for you. We provide safe, covered parking, and leveled pavement, giving you easy access to your vehicle. Leave your car with us and return satisfied with no obstacles to hinder your parking experience in the Houston Inter-Continental Area.

Tuesday, July 16, 2013

How to Make Travel Less Stressful




                        How to Make Travel Less Stressful

With delayed flights from Houston Bush Intercontinental Airport, bad directions, and lost bags, sometimes it feels like you need a vacation from your vacation! Take a look at a few of these suggestions for staying cool and calm on your next trip!

·         Snap a digital photo of anywhere you repeatedly go. This will lessen any misunderstanding you might have with, for example, a cab driver in a foreign country.

·         Purchase duplicates of your favorite products. Having cosmetic items already set aside will making packing that much easier and forgetting something less likely.

·         Share a suitcase with your traveling partner. Half of your stuff goes into their luggage and half of their stuff goes into yours. This way, neither person is stuck without clothes if someone’s bag is lost by the airline.

·         Plot out an intricate budget for each vacation. This way you can avoid over spending and already have funds allocated accordingly before even leaving for your trip.

·         Make a spreadsheet that lists your must-see sights.  Add times and admission fees so you don’t miss a destination you want to see.

·         Always bring familiar foods. Just in case the menu is difficult, you will always have a backup.

·         Pack belongings in a clear plastic storage bag. This way the TSA will be able to see everything in your carry-on and your stuff won’t be handled.

·         Go to the Laundromat during your vacation. If you will be gone for a long time wash some of your clothes on vacation and avoid hours of housework when you return home.

Monday, July 1, 2013

How To Pack Light


Packing Packing Packing. With checked luggage fee’s going through the roof, savvy travelers are taking advantage of smart, minimalist parking. These 9 handy tips will help you pack as efficiently as possible for your next trip.

Size Up Your Carry-On. Carry-on bag size dimensions vary by airline. To be safe, opt for a suitcase that doesn't exceed 20 inches in length or 20 pounds fully packed; you should have no problem boarding domestic carriers.

1.      Make a Checklist.  After you've thoughtfully calculated what to bring, cross off each item as you lay it next to your bag, and ignore the urge to add any extra articles of clothing at the last minute.

2.      Stay Neutral. Pick neutral colored clothing articles that complement each other. If basics aren't really your style, pick an eye-catching color like red and work around it.

3.      Pack Ahead of Time. Allow yourself enough time to assess the pieces you need. This allows you to see everything beforehand and will help you lighten your load and prevent you from packing unnecessary items.  

4.      Learn to Layer. Wear your bulkiest items on the plane and pack thermal gear and thin sweaters in your carry on. If you get hot, just stow your layers in the overhead bin.

5.      Compress and Conserve. Compile your largest items into compression packing bags that reduce excess air. If you are going somewhere that does not require bulky items, skip the space bag and stuff socks, underwear etc, into shoes to save space.  

6.      Shoe It In. Try really hard to only pack 2-3 pairs of shoes! One casual pair and one on the dressier side. Wear your bulkiest pair to save space.

7.      Roll It Up. Don’t fold your clothes; roll them instead of laying them flat. Pack everything snugly and start from the corners of your bag. Place formal wear in a dry cleaner back and arrange it on top of the other rolled items in your suitcase in order to prevent wrinkling.

8.      Save the Lightest Items for Last. Put lighter items such as toiletries and technology etc. on top of all of your bulkier items. This leaves your liquids and tech gear within easy reach once you arrive at the TSA check point.

Now you will be able to carefully plot what items to bring with you on a trip and know how to strategically organize them into one compact carry-on. Hope to see you at Rocket Parking soon. Happy travels!


http://www.huffingtonpost.com/us-news-travel/how-to-pack-light-9-tips_b_3354703.html